Administration Services

ADMINISTRATION SERVICES

ADMINISTRATION SERVICES

Mpumelelo Services has become one of the major role-players in the funeral assistance business (FAB), in the Retail industry. Retail’s historical mission, to provide affordable and highly competitive funeral assistance products remain an inspiration and driving force.


Our products are carefully structured to cater to the requirements more particularly of the less affluent segment of society and funds derived therefrom are utilized for selective re-investment within communities. The Company supports a presence over a wide geographical spread in South Africa to ensure on-going market penetration of our products and facilitate a more professional and “hands on” Client-servicing infrastructure.

CLIENT SERVICING CENTRE

We strive to provide vibrant and on-going training and support Initiatives to upgrade and develop our consultants’ expertise and professionalism, the better to interact with, and service, our clients. Services vision is also to educate communities, in which our clients reside, regarding the funeral assistance industry.


The success of Mpumelelo Services as a corporate entity affords the company the privilege of involving positively, in however modest a way it may be, in the economic development of South Africa. Mpumelelo Services specializes in product development for funeral parlours, underwriter, burial society, and administration. This includes funeral covers, and burial plans.

PRODUCT DEVELOPMENT

We assist our clients with product development ensuring that their products are competitively priced and comply with the requirements of FSCA.


Our administration Services empower our client to keep track of their engagements with their customers and managing customer data throughout the customer’s life cycle, that also includes customer data management, benefits management, claims management, invoicing, and payment processing as well as reporting.

TECHNOLOGY

We have a multi-channel application platform that can be customised to fit seamlessly into our clients’ workflow. Our team of IT consultants have expertise in IT Governance, IT Risk Management and Application Development.


You can get our team to assess your environment and to recommend to you the most appropriate and cost-effective technologies for your business. We do not stop at recommending but we assist with implementation and management as well.

APPLICATION FORM

Complete the form below and we will get back to you as soon as we can.

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